Privacy Policy

1. Purpose and Scope of Data Collection

The website taconcept.com does not sell, share, or trade customers' personal information collected on the site with any third parties.

Personal data collected is used solely for internal purposes to fulfill orders and provide services to customers.

When you contact us for inquiries, submit feedback, or place an order, the collected information includes: Full Name, Address, Phone Number, Email, and Order Details (Product name, Quantity, Delivery timeframe, etc.).

2. Scope of Information Use

Collected personal information will be used strictly for the following purposes:

- Providing customer support and care.

- Supplying relevant product and service details.

- Processing orders, handling delivery logistics, and managing online payment transactions.

- Sending updates on new products, upcoming events, or special promotions (if you opt-in to our newsletter).

3. Data Retention Period 

Customer personal data is securely stored in our internal system until a deletion request is submitted by the customer via email at: taconceptxinchao@gmail.com.

4. Third Parties with Access to Personal Information

Personal information is only shared when strictly necessary with our contracted shipping carriers, payment processors, or technical service partners to complete transactions and fulfill the services provided by ta concept.

5. Data Controller Information

- Website: taconcept.com

- Phone: (+84) 0909 853 849

- Email: taconceptxinchao@gmail.com

- Store Locations:

• Branch 1 & 2: Golden Bridge Gift, Ba Na Hills, Da Nang City

• Branch 3: Ho Chi Minh City Book Street, Sai Gon Ward, Ho Chi Minh City

• Branch 4: 166 Ky Con, Ben Thanh Ward, Ho Chi Minh City

• Branch 5: 193 Le Thanh Ton, Ben Thanh Ward, Ho Chi Minh City

6. Accessing and Modifying Personal Data

You may review, update, modify, or request the deletion of your personal data at any time by contacting ta concept via our hotline at 0909 853 849 or email taconceptxinchao@gmail.com.

7. Dispute Resolution and Complaints Mechanism

ta concept is fully committed to safeguarding your personal data. Any complaints or disputes regarding the misuse of personal information outside the declared scope will be received and resolved promptly via hotline 0909 853 849 or email taconceptxinchao@gmail.com. Personal data will only be disclosed to third parties upon a lawful request from authorized law enforcement authorities.